Outage in Otto Flow

Vetdata Outage

Resolved Major

January 27, 2025 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

Our integration partner, Vetdata, let us know that they are currently experiencing an outage. This may result in a service disruption or delay with data syncing from your practice management system to Flow, as well as conversation write-backs being delayed or unavailable temporarily. We fully expect all data syncs to catch up once this is resolved and are partnering closely with Vetdata so that you can be first to know once there is an update. Please follow here for updates.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/27/2025 11:28PM

This has now been resolved.

MONITORING about 1 year ago - at 01/27/2025 08:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/27/2025 04:42PM

Our integration partner, Vetdata, let us know that they are currently experiencing an outage. This may result in a service disruption or delay with data syncing from your practice management system to Flow, as well as conversation write-backs being delayed or unavailable temporarily.

We fully expect all data syncs to catch up once this is resolved and are partnering closely with Vetdata so that you can be first to know once there is an update.

Please follow here for updates.

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