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Outage in OVHcloud

[GRA][Compute - Instance] - Incident Notification

Resolved Major
May 13, 2026 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a major incident affecting their Compute - Instance service in GRA regions (GRA5, GRA7, GRA9, GRA11) from 09:03 to 09:35 UTC on May 13, 2026. The incident was caused by a network equipment issue and was resolved after approximately 32 minutes.

We are currently experiencing an event affecting our Compute - Instance offer GRA regions Start time : 13/05/2026 09:03 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/13/2026 11:43AM

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 13/05/2026 09:03 UTC
End time : 13/05/2026 09:35 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 12 days ago - at 05/13/2026 09:44AM

We are currently experiencing an event affecting our Compute - Instance offer GRA regions

Start time : 13/05/2026 09:03 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

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