Outage in OVHcloud
[GRA1/3/7/9][Compute - Instance] - Some Instances Incident Notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud experienced a major incident affecting compute instances in the GRA1, GRA3, GRA7, and GRA9 regions, making some instances unreachable and preventing customers from accessing their services in those locations. The incident was caused by an unexpected underlying infrastructure malfunction and lasted 41 minutes, from 20:14 to 20:55 UTC on June 5, 2026. The service was fully restored after teams investigated and resolved the infrastructure issue.
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in GRA1/3/7/9 regions.
Here are some supplementary details :
Start time : 05/06/2026 20:14 UTC
Impacted Service(s) : Some instances in the GRA1/3/7/9 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/05/2026 09:00PM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 05/06/2026 20:14 UTC
End time : 05/06/2026 20:55 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
7 days ago - at 06/05/2026 08:28PM
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in GRA1/3/7/9 regions.
Here are some supplementary details :
Start time : 05/06/2026 20:14 UTC
Impacted Service(s) : Some instances in the GRA1/3/7/9 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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