Outage in P44

Lag of Push Webhooks: Delivery of Shipment Events

Resolved Minor
November 29, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Incident Start: 12:00 am, Central Time Date: 11/29/2022 Description: Lag of Push Webhook delivery of shipment events Affected Customers: Last Mile customers receiving Push Webhook shipment events at high volumes How may this impact Customers? The customer's webhooks are receiving shipment events with a delay of up to 4.5 hours after the event occurs. The event timestamp still accurately reflects when it occurred. Next Update: End of the day Tuesday, Nov. 29, 2022
Components affected
P44 Orders API P44 Shipments API P44 Case Service API P44 Data API P44 Tracking Page P44 Processing P44 Data Ingestion
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/30/2022 01:55AM

This incident has been resolved. More information will be posted when the post mortem is documented.

IDENTIFIED almost 2 years ago - at 11/29/2022 10:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 11/29/2022 10:46PM

Incident Start: 12:00 am, Central Time
Date: 11/29/2022
Description: Lag of Push Webhook delivery of shipment events
Affected Customers: Last Mile customers receiving Push Webhook shipment events at high volumes
How may this impact Customers? The customer's webhooks are receiving shipment events with a delay of up to 4.5 hours after the event occurs. The event timestamp still accurately reflects when it occurred.

Next Update: End of the day Tuesday, Nov. 29, 2022

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