Outage in P44

Rail Tracking Disruption

Resolved Minor
May 03, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with our Rail Tracking Service. It may be resulting in an error on Movement and VOC while users are trying to access any Rail Shipment. Our engineering team has identified the issue and is working on a fix. We will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Sanel Talic Program Manager, Elite Support
Components affected
P44 Visibility Operations Center (VOC) P44 Tracking API P44 Shipment Tracking API P44 Shipment Tracking API P44 Visibility Operations Center (VOC) P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/03/2023 05:52PM

Dear Valued Customer,

The issue related to Rail Tracking Service has been resolved. We keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Program Manager, Elite Support

IDENTIFIED over 1 year ago - at 05/03/2023 03:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 05/03/2023 03:06PM

Dear Valued Customer,

We are experiencing a disruption with our Rail Tracking Service. It may be resulting in an error on Movement and VOC while users are trying to access any Rail Shipment. Our engineering team has identified the issue and is working on a fix. We will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Program Manager, Elite Support

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