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PostNL confirmed that there was a release done that caused the issues. All services should be working again. We will monitor this for the coming days.
We are continuing to investigate this issue.
We are investigating an issue with PostNL that is affecting the following services:
- Sameday
- Evening
- Morning/afternoon (AVG_10/AVG_17) express
- Sunday
These services are being processed as a standard delivery by PostNL instead of the specific services the consumer expects.
For now we advice you to only use standard shipment services of PostNL to keep meeting the expectations of your customers. Pickup points are not affected, you can keep using this option. We are in contact with PostNL to get to the bottom of this issue as soon as possible.
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