Outage in Paddle
Customers are experiencing an issue with some Paddle services in our sandbox environment
Resolved Minor
July 19, 2024 - Started over 1 year ago
- Lasted about 2 hours
Incident Report
Our engineers are currently investigating an issue impacting several Paddle services in our sandbox environment.
We will update the status of the service once our engineers have found the cause and restored our usual service.
We will update the status of the service once our engineers have found the cause and restored our usual service.
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Latest Updates ( sorted recent to last )
over 1 year ago - at 07/19/2024 09:02AM
Our engineers are currently investigating an issue impacting several Paddle services in our sandbox environment.
We will update the status of the service once our engineers have found the cause and restored our usual service.
over 1 year ago - at 07/19/2024 10:12AM
Since 9:00AM UTC, our team identified that payments were failing in the Sandbox environment, this included new checkouts as well as renewals.
Our engineers have identified the cause and implemented a fix. Sandbox is now processing payments (both new checkouts and renewals). We are monitoring to ensure payments continue to succeed.
If you have any questions or concerns please get in touch with the Customer Support team at sellers@paddle.com.
Latest Paddle outages
Some customers are experiencing issues with ProfitWell - about 1 month ago
Issue with Sales Tax on Subscription Renewals - 3 months ago
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