Outage in Paddle

Some Customers may be experiencing Paddle Billing checkout or API issues

Resolved Minor
August 12, 2025 - Started 5 days ago - Lasted about 3 hours

Need to monitor Paddle outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paddle, and never miss an outage again.
Start Free Trial

Outage Details

Our engineers are currently investigating an issue with checkout creation and our API for Paddle Billing in our Production environment. We will update as soon as we know more.
Components affected
Paddle Checkout Paddle API
Latest Updates ( sorted recent to last )
5 days ago - at 08/13/2025 02:56AM

Our engineers are currently investigating an issue with checkout creation and our API for Paddle Billing in our Production environment. We will update as soon as we know more.

5 days ago - at 08/13/2025 04:23AM

Our engineers continue to investigate and are working to mitigate an issue with checkout creation and our API for Paddle Billing in our Production environment. We will update as soon as we know more.

5 days ago - at 08/13/2025 04:38AM

Our engineers have identified the cause of the incident and have taken steps to mitigate. We are observing recovery in normal service for checkout creation and our API for Paddle Billing in our Production environment. We will provide another update shortly.

Latest Paddle outages

Issue with Sales Tax on Subscription Renewals - 17 days ago
Checkout timeouts affecting both Paddle Billing and Paddle Classic - 21 days ago
Some subscription emails for Paddle Classic are currently incorrect - about 1 month ago
Sandbox login issues - about 1 month ago
Customers are experiencing issues with our Customer Portal - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook