Outage in Paddle

Some Paddle Billing customers are experiencing delays in payment processing

Resolved Minor
July 19, 2024 - Started 2 months ago - Lasted 8 minutes

Need to monitor Paddle outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paddle, and never miss an outage again.
Start Free Trial

Outage Details

Our engineers are currently investigating an issue with order processing for Paddle Billing, which started at 13:15 BST. The impact is being looked into and we will update as soon as we know more, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
Components affected
Paddle Order Processing
Latest Updates ( sorted recent to last )
2 months ago - at 07/19/2024 01:01PM

Our engineers are currently investigating an issue with order processing for Paddle Billing, which started at 13:15 BST. The impact is being looked into and we will update as soon as we know more, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

Latest Paddle outages

Some customers are experiencing issues processing subscriptions - 2 days ago
Some customers are experiencing issues with our Checkouts - 4 days ago
Some customers are experiencing issues with our checkout in Paddle Billing and Paddle Classic - 12 days ago
Notifications that failed the first attempt are not being resent - 23 days ago
Some customers are experiencing delays when tax is calculated - about 1 month ago

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE