Outage in Paddle

Some customers are experiencing issues with our Checkouts

Resolved Minor
September 23, 2024 - Started about 1 year ago - Lasted about 23 hours

Incident Report

Some customers experienced latency in our checkout services for Paddle Billing between 15:05 UTC and 16:50 UTC. The underlying issue has now been resolved. We have identified the root cause and applied a fix. The platform is functioning as expected, and we will continue to monitor it for the next 24 hours before closing this incident.

We apologize for any inconvenience caused. If you have any questions or concerns, please reach out to our Customer Support team via sellers@paddle.com.
Components affected
Paddle Checkout

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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/23/2024 05:34PM

Some customers experienced latency in our checkout services for Paddle Billing between 15:05 UTC and 16:50 UTC. The underlying issue has now been resolved. We have identified the root cause and applied a fix. The platform is functioning as expected, and we will continue to monitor it for the next 24 hours before closing this incident.

We apologize for any inconvenience caused. If you have any questions or concerns, please reach out to our Customer Support team via sellers@paddle.com.

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