Outage in Pagero
Pagero Data Capture - Missing Row level for Documents
Resolved MinorIncident Report
We have received information from our PDC partner, pointing to a disturbance since 04/03/2025 around 15:50 CET that is affecting the documents in the Pagero Data Capture flow, causing missing row-level information.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/05/2025 04:40PM
The Pagero Data Capture (PDC) flow is fully operational again and customers should no longer experience any problems or delays in the document delivery.
If you have any PDC related files that have ended up in error, then we ask you to kindly send us a PDC Error Report as usual.
We sincerely apologize for any inconvenience this may cause and assure you that we are doing our utmost to resolve the errors promptly.
If you have any questions, please contact our Support team.
IDENTIFIED
over 1 year ago - at 03/05/2025 10:15AM
To note: The Pagero Data Capture flow has also been stopped while this is being resolved.
IDENTIFIED
over 1 year ago - at 03/05/2025 09:33AM
We have received information from our PDC partner, pointing to a disturbance since 04/03/2025 around 15:50 CET that is affecting the documents in the Pagero Data Capture flow, causing missing row-level information.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
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