Outage in Palo Alto Networks

Prisma Access Manager is not able to retrieve user-group mappings from Directory Sync Service (DSS)

Resolved Minor
March 11, 2022 - Started almost 3 years ago - Lasted 18 days
Official incident page

Need to monitor Palo Alto Networks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Palo Alto Networks, and never miss an outage again.
Start Free Trial

Outage Details

Prisma Access Cloud Management is not able to retrieve user-group mappings from Directory Sync Service (DSS) This issue is currently being investigated by the engineering team. We will provide the next update by 9 PM UTC.
Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 03/11/2022 04:52PM

Prisma Access Cloud Management is not able to retrieve user-group mappings from Directory Sync Service (DSS)
This issue is currently being investigated by the engineering team.
We will provide the next update by 9 PM UTC.

Be the first to know when Palo Alto Networks and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3688 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook