Outage in Palo Alto Networks

Cortex Data Lake Issue

Resolved Minor
March 13, 2023 - Started over 2 years ago - Lasted about 21 hours
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue affecting ingestion for DNS logs in all regions. We are actively working on this issue and will provide another update by 23:00 with further details. Customer Impact: DNS logs ingestion is delayed. Other log types are unaffected. Workaround: N/A
Components affected
Palo Alto Networks Australia Palo Alto Networks Federal Palo Alto Networks Japan Palo Alto Networks Singapore Palo Alto Networks United Kingdom Palo Alto Networks Canada Palo Alto Networks Europe Palo Alto Networks Americas
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/14/2023 05:56PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/13/2023 11:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 03/13/2023 09:28PM

Cortex Data Lake is currently experiencing an issue affecting ingestion for DNS logs in all regions. We are actively working on this issue and will provide another update by 23:00 with further details.

Customer Impact: DNS logs ingestion is delayed. Other log types are unaffected.

Workaround: N/A

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