Outage in Palo Alto Networks

Cortex Data Lake Issue

Resolved Minor
March 22, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue affecting all regions and customers who use DNS logs. We are actively working on this issue and will provide another update by 21:30 UTC with further details. Customer Impact: Delays processing and viewing DNS logs, Other log types are unaffected. Workaround: N/A
Components affected
Palo Alto Networks Japan Palo Alto Networks United Kingdom Palo Alto Networks Canada Palo Alto Networks Singapore Palo Alto Networks Australia Palo Alto Networks Federal Palo Alto Networks Europe Palo Alto Networks Americas
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/22/2023 10:25PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 03/22/2023 09:37PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 03/22/2023 07:29PM

Cortex Data Lake is currently experiencing an issue affecting all regions and customers who use DNS logs. We are actively working on this issue and will provide another update by 21:30 UTC with further details.

Customer Impact: Delays processing and viewing DNS logs, Other log types are unaffected.

Workaround: N/A

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