Outage in Palo Alto Networks

Cortex Data Lake - Issue

Resolved Minor
April 12, 2023 - Started over 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue in multiple regions. Customer Impact: Customers can experience an issue viewing logs from Explore app. Workaround: Logs can be viewed via Panorama as an alternative.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/12/2023 10:40PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/12/2023 03:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 04/12/2023 02:53PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 04/12/2023 11:08AM

Cortex Data Lake is currently experiencing an issue in multiple regions.

Customer Impact: Customers can experience an issue viewing logs from Explore app.

Workaround: Logs can be viewed via Panorama as an alternative.

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