Outage in Palo Alto Networks

Cortex Data Lake - Issue

Resolved Minor
May 21, 2023 - Started over 2 years ago - Lasted about 24 hours
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue in Canada, Singapore, UK , Germany & Japan. We are actively working on this issue and will provide another update by May 21, 2023 09:00 UTC with further details. Customer Impact: DNS log ingestion will see a lag in these regions Workaround: NA
Components affected
Palo Alto Networks Canada Palo Alto Networks Singapore Palo Alto Networks Japan Palo Alto Networks United Kingdom
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/22/2023 06:59AM

This incident has been resolved.

MONITORING over 2 years ago - at 05/21/2023 10:19AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 05/21/2023 10:19AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 05/21/2023 07:13AM

Cortex Data Lake is currently experiencing an issue in Canada, Singapore, UK , Germany & Japan. We are actively working on this issue and will provide another update by May 21, 2023 09:00 UTC with further details.

Customer Impact: DNS log ingestion will see a lag in these regions

Workaround: NA

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