Outage in Palo Alto Networks

Cortex Data Lake - Issue in EU

Resolved Major
July 10, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue in the EU. We are actively working on this issue and will provide another update by 21:00 UTC with further details. Customer Impact: Customers may see delays in logs processing Workaround: N/A
Components affected
Palo Alto Networks Europe
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/11/2023 07:48PM

This incident has been resolved.

MONITORING about 2 years ago - at 07/10/2023 09:57PM

We have implemented a fix and are monitoring the results further.

INVESTIGATING about 2 years ago - at 07/10/2023 08:59PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/10/2023 07:27PM

Cortex Data Lake is currently experiencing an issue in the EU. We are actively working on this issue and will provide another update by 21:00 UTC with further details.

Customer Impact: Customers may see delays in logs processing

Workaround: N/A

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