Outage in Palo Alto Networks

Cortex Data Lake - Issue

Resolved Minor
August 11, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are doing an emergency maintenance as Cortex Data Lake is currently experiencing an issue impacting DNS Security logs in multiple regions. The maintenance should complete by Aug 11, 2023 06:15 UTC Customer Impact: We may have a potential delay for logs across regions Workaround: NA
Components affected
Palo Alto Networks Singapore Palo Alto Networks United Kingdom Palo Alto Networks Europe Palo Alto Networks Australia Palo Alto Networks Japan Palo Alto Networks Canada Palo Alto Networks Americas
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/11/2023 07:19AM

This incident has been resolved.

MONITORING 10 months ago - at 08/11/2023 06:44AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/11/2023 05:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 08/11/2023 05:33AM

We are doing an emergency maintenance as Cortex Data Lake is currently experiencing an issue impacting DNS Security logs in multiple regions. The maintenance should complete by Aug 11, 2023 06:15 UTC

Customer Impact: We may have a potential delay for logs across regions
Workaround: NA

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