Outage in Palo Alto Networks
Cloud Identity Engine - Degraded Performance in the US region
Resolved Minor
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Outage Details
Components affected
Palo Alto Networks AmericasLatest Updates ( sorted recent to last )
The fix that was put in is effective in improving the system's overall performance. Please reach out to the support team if you have any questions.
Palo Alto Networks has determined the root cause of the Cloud Identity Engine's performance degradation in the US region. We have performed required maintenance to restore the service's performance. We will continue to monitor over the next 24 hours.
Customer Impact: Cloud Identity Engine performance has been restored.
The Cloud Identity Engine is currently experiencing a performance degradation issue in the US region. We are actively working to restore the service.
Customer Impact: Customers could experience data sync delays or failures, and slow UI responses.
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