Outage in Palo Alto Networks

Cortex Data Lake - Issue in Gov

Resolved Major
March 04, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue affecting US Government Customers. We are actively working on this issue and will provide another update by 19:00 UTC with further details. Customer Impact: Delays in log processing due to TLS certificate issues Workaround: N/A
Components affected
Palo Alto Networks Federal
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/04/2024 07:34PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 03/04/2024 06:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 03/04/2024 05:57PM

Cortex Data Lake is currently experiencing an issue affecting US Government Customers. We are actively working on this issue and will provide another update by 19:00 UTC with further details.

Customer Impact: Delays in log processing due to TLS certificate issues

Workaround: N/A

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