Outage in Palo Alto Networks

Data Security customers can expect data loss, lag and increase in latency in VPC, EU, APAC, JP, AU and UK

Resolved Minor
June 26, 2024 - Started 5 months ago - Lasted about 18 hours
Official incident page

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Outage Details

One of the SaaS API Data persistence service is facing issues and is unable to write data to the database. Customers could experience data loss in VPC, EU, APAC, JP, AU and UK. Team is working to fix the issue asap.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/27/2024 05:15AM

The incident has been resolved now in all the affected regions.

INVESTIGATING 5 months ago - at 06/26/2024 10:53AM

One of the SaaS API Data persistence service is facing issues and is unable to write data to the database. Customers could experience data loss in VPC, EU, APAC, JP, AU and UK. Team is working to fix the issue asap.

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