Outage in Palo Alto Networks
Prisma Cloud Incident [APP] - Degraded
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks experienced a degraded service incident affecting the Prisma Cloud application (app.prismacloud.io) in the Americas US region for 1.7 hours. The issue was identified and a fix was implemented, with the service being monitored before full resolution. The incident was resolved after the implemented fix successfully restored normal service operations.
We are currently investigating this issue.
Components affected
Palo Alto Networks Americas - US - app.prismacloud.ioTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/21/2026 10:44PM
This incident has been resolved.
MONITORING
13 days ago - at 05/21/2026 10:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 05/21/2026 09:04PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
13 days ago - at 05/21/2026 09:04PM
We are currently investigating this issue.
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