Outage in Palo Alto Networks
Service degradation in westus2 due to Azure cloud service issue
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks experienced service degradation in the westus2 region for 19.4 hours due to an Azure cloud service issue affecting multiple Azure services including Storage, Compute, Virtual Machines, and other dependent network components. The incident was resolved when Azure's mitigation efforts successfully restored the affected network infrastructure and services. Palo Alto Networks monitored the situation throughout the incident and confirmed resolution once Azure restored their services.
Azure is having service degradation impacting multiple services in the region westus2(https://azure.status.microsoft/en-us/status)
We are continuously monitoring the status.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/30/2026 03:49AM
Azure team confirmed that this incident had been resolved.
IDENTIFIED
5 days ago - at 05/29/2026 01:33PM
Latest update from Azure:
Recovered Azure services:
Service Bus, Storage, App Service (Web Apps), Azure Site Recovery, Virtual Machine, Virtual Machine scale set, Backup (MAB), Azure Cosmos DB, Azure Log Analytics, Application Insights, Azure Monitor, Azure Resource Manager, Data Explorer, Azure IoT Hub, Microsoft Defender for Cloud Apps, Azure Container Registry, Azure Kubernetes Service, Azure Policy, Azure NetApp Files, Azure Resource Graph, Azure Synapse, Azure Database for MySQL - Flexible Server
Mitigation efforts are still underway to restore affected network components across dependent services, including Storage and Compute
We are waiting for further updates from Azure
IDENTIFIED
5 days ago - at 05/29/2026 09:46AM
Latest update from Azure:
Mitigation efforts are underway to restore affected network components across dependent services, including Storage and Compute. Customers may begin to see signs of recovery as these actions progress
INVESTIGATING
5 days ago - at 05/29/2026 08:26AM
Azure is having service degradation impacting multiple services in the region westus2(https://azure.status.microsoft/en-us/status)
We are continuously monitoring the status.
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