Outage in Palo Alto Networks
WildFire Issue
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks' WildFire service experienced a brief 7-minute issue in the UK Cloud region, causing delays in sample processing and client disconnection errors. The incident was identified and investigated, with no workaround available during the disruption. The issue was limited to the UK Cloud component of WildFire.
WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details.
Customer Impact: Delay in sample processing and client disconnection errors
Workaround: N/A
Components affected
Palo Alto Networks WildFire UK CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/20/2026 04:15PM
This incident has been resolved.
MONITORING
4 days ago - at 10/20/2026 04:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 10/20/2026 04:06PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 10/20/2026 03:24PM
As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
INVESTIGATING
4 days ago - at 10/20/2026 01:08PM
GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
INVESTIGATING
4 days ago - at 10/20/2026 09:46AM
GCP is still continuing investigating the issue. There is no ETA yet.
INVESTIGATING
4 days ago - at 10/20/2026 07:37AM
This is due to an outage from GCP.
INVESTIGATING
4 days ago - at 10/20/2026 06:52AM
WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details.
Customer Impact: Delay in sample processing and client disconnection errors
Workaround: N/A
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