Outage in Pantheon

Degraded Dashboard Workflow and Site Performance

Resolved Major
August 26, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

Need to monitor Pantheon outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pantheon, and never miss an outage again.
Start Free Trial

Outage Details

Our internal team has identified workflow errors affecting several sites. We are actively investigating this with the highest priority and will provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/28/2024 06:35PM

This incident has been resolved, but if you encounter any further issues, please don’t hesitate to contact our support team.

We appreciate your patience and understanding.

MONITORING 4 months ago - at 08/28/2024 05:51PM

We are actively monitoring the situation to ensure everything continues to run smoothly. We will provide updates and share any significant developments as they occur.

Should you encounter any further issues, please do not hesitate to contact our support team. We appreciate your patience and understanding.

MONITORING 4 months ago - at 08/28/2024 11:59AM

We're continuing to monitor the situation to ensure everything is running smoothly. We'll keep you updated and share any important developments as they arise.

MONITORING 4 months ago - at 08/28/2024 09:01AM

We are closely monitoring the situation to ensure everything remains stable. We'll keep you informed and will share another update within the next few hours.

MONITORING 4 months ago - at 08/28/2024 06:56AM

We are continuing to monitor for any further issues and will provide another update in the next few hours.

MONITORING 4 months ago - at 08/28/2024 05:09AM

Our systems are currently stable, but we remain vigilant and are actively monitoring for any potential issues.

MONITORING 4 months ago - at 08/28/2024 01:50AM

We are closely monitoring the situation and addressing issues with customer sites as they arise. Once all sites have been fully remediated, we will provide an update. Please know that our team is dedicated to resolving this, and we’re here to support you throughout the process.

If you encounter any additional issues, please reach out to our support team. We’re here to help. Thank you for your continued patience.

MONITORING 4 months ago - at 08/27/2024 11:18PM

We are actively monitoring the situation for any further issues.
We are continuing to remediate issues with customer sites as they emerge and will announce when remediation for all sites is complete. Please rest assured that our team is fully committed to resolving this, and we’re here to support you every step of the way.

If you experience any further issues, don’t hesitate to reach out to our support team—we’re here for you. Thank you for your patience.

MONITORING 4 months ago - at 08/27/2024 08:42PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 08/27/2024 07:22PM

We are actively monitoring the situation, and our systems are indicating a stable status.
We will provide another update in the next 30 minutes to 1 hour, or sooner if new information becomes available.

MONITORING 4 months ago - at 08/27/2024 04:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/27/2024 01:57PM

We've resolved the majority of impacted sites and are continuing to address any new ones as they come up. We're working diligently to resolve the issue as quickly as possible.

IDENTIFIED 4 months ago - at 08/27/2024 10:31AM

We are diligently addressing the issues affecting the impacted sites and will continue to provide timely updates as we make progress.

IDENTIFIED 4 months ago - at 08/27/2024 08:11AM

We are continuing our work to resolve the remaining affected sites and will share updates within the next few hours.

IDENTIFIED 4 months ago - at 08/27/2024 06:06AM

We are continuing our efforts to remediate the remaining affected sites and will provide updates within the next few hours.

IDENTIFIED 4 months ago - at 08/27/2024 04:48AM

We are actively working on remediating all affected sites and will provide updates as progress is made.

IDENTIFIED 4 months ago - at 08/27/2024 01:22AM

We are seeing elevated 504 errors on customer sites in different regions. Our engineering team is aware of the issue and is actively working on a resolution. We are committed to resolving the situation as quickly as possible and will keep you updated as we make progress.

IDENTIFIED 4 months ago - at 08/27/2024 12:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 08/26/2024 10:23PM

The issue remains identified, and our engineering teams are now manually applying the necessary fixes to the affected resources. We are working diligently to resolve the situation and will provide further updates as progress is made.

MONITORING 4 months ago - at 08/26/2024 09:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/26/2024 09:17PM

The issue has been identified, and preliminary steps are being made for resolution.

INVESTIGATING 4 months ago - at 08/26/2024 08:26PM

Our internal team has identified workflow errors affecting several sites. We are actively investigating this with the highest priority and will provide updates as soon as we have more information.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime