Outage in Pantheon

Degraded Dashboard Performance

Resolved Minor
December 02, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our internal monitoring systems have alerted us to a period of degraded performance within the Dashboard. The Engineering team has been fully mobilized and is actively working to diagnose and resolve the issue. We sincerely apologize for any disruption this causes to your workflow. We appreciate your continued patience while we work toward a resolution. For immediate needs: * For urgent support, please open a ticket or use the chat function. * If you are blocked from accessing the Dashboard, you can reach us via email at helpdesk@pantheon.io.
Components affected
Pantheon Dashboard

Need to monitor Pantheon outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/02/2025 08:24PM

This incident has been resolved.

MONITORING 9 days ago - at 12/02/2025 07:52PM

We're closely monitoring the implemented fix, and the platform remains stable.

We are now seeing good results from our internal monitoring.
If you encounter any issues regarding Dashboard performance, please don't hesitate to contact our support team for immediate assistance.

We appreciate your understanding and patience during this monitoring process.

INVESTIGATING 9 days ago - at 12/02/2025 07:08PM

Our internal monitoring systems have alerted us to a period of degraded performance within the Dashboard.
The Engineering team has been fully mobilized and is actively working to diagnose and resolve the issue.

We sincerely apologize for any disruption this causes to your workflow. We appreciate your continued patience while we work toward a resolution.

For immediate needs:
* For urgent support, please open a ticket or use the chat function.
* If you are blocked from accessing the Dashboard, you can reach us via email at helpdesk@pantheon.io.

Latest Pantheon outages

Degraded Dashboard Service - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook