Outage in Pantheon

Degraded Dashboard Performance

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our internal monitoring has been alerted to issues regarding Dashboard performance. The Engineering team is currently investigating this and will post more updates here as soon as we have more information to share. We apologize for any inconvenience this has caused. We appreciate your understanding and patience during this process. If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io
Components affected
Pantheon Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 11:11PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 10:31PM

The fix has been successfully deployed. We are currently monitoring service stability.

INVESTIGATING about 2 months ago - at 11/18/2025 09:18PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/18/2025 08:09PM

Our internal monitoring has been alerted to issues regarding Dashboard performance.
The Engineering team is currently investigating this and will post more updates here as soon as we have more information to share.

We apologize for any inconvenience this has caused.
We appreciate your understanding and patience during this process.

If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io

Latest Pantheon outages

Intermittent Workflow issues - 28 days ago
Dashboard Performance Issues - 29 days ago
Degraded Dashboard Performance - about 1 month ago
Intermittent 504s for Pantheon Environments - 2 months ago
Degraded Dashboard Service - 3 months ago

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