Outage in Pantheon

Degraded Dashboard Service

Resolved Minor
October 15, 2025 - Started 16 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident. Our engineering team is actively working to identify the root cause and implement a resolution. If you require immediate assistance, please contact us via email: helpdesk@pantheon.io We will provide the next update as soon as more information becomes available. Thank you for your patience and understanding.
Components affected
Pantheon Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/15/2025 06:51AM

This incident has been resolved. Dashboard Operations are back to normal.

MONITORING 16 days ago - at 10/15/2025 05:53AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 16 days ago - at 10/15/2025 04:53AM

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident.

Our engineering team is actively working to identify the root cause and implement a resolution. If you require immediate assistance, please contact us via email: helpdesk@pantheon.io

We will provide the next update as soon as more information becomes available.
Thank you for your patience and understanding.

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