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Outage in pawaPay

Performance degradation affecting DRC Vodacom services

Resolved Major
November 07, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vodacom DRC services on pawaPay experienced a 3.4-hour outage affecting both Payout and Web Deposit components. The issue was investigated and improvements in success rates were observed before full resolution. The incident was resolved with no further impact.

We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/07/2026 03:18AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 1 day ago - at 11/07/2026 02:24AM

We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING 1 day ago - at 11/07/2026 12:00AM

We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

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