Outage in PayPlug

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento

Resolved Minor

March 05, 2025 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur le processing de paiements. Des liens de paiements envoyés sont fonctionnels pendant les 15 premières minutes. Ensuite, ils tombent en abandon. Les investigations sont en cours. EN We have identified ongoing difficulties on the payment processing. Payment links are sent and are functional for the first 15 minutes. After that, they are abandoned. An investigation is in progress. IT Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti. I link di pagamento vengono inviati e funzionano per i primi 15 minuti. Dopodiché, vengono abbandonati. L'incidente è in fase di analisi.

Components affected

PayPlug Demande de paiement | Payment request

Need to monitor PayPlug outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/05/2025 04:50PM

TSR-1418
- Début / Start : 04/03/2025 18h00 CET
- Fin / End : 05/03/2025 16h11 CET
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

FR
Cet incident a été résolu.

EN
This incident has been resolved.

IT
L'incidente è stato risolto.

IDENTIFIED about 1 year ago - at 03/05/2025 12:38PM

FR
Le problème a été identifié et un correctif est en cours de mise en œuvre.

EN
The issue has been identifed and a fix is being implemented.

IT
Il problema è stato identificato e si sta provvedendo a risolverlo.

INVESTIGATING about 1 year ago - at 03/05/2025 11:54AM

FR

Nous avons identifié des difficultés sur le processing de paiements.
Des liens de paiements envoyés sont fonctionnels pendant les 15 premières minutes. Ensuite, ils tombent en abandon.
Les investigations sont en cours.

EN

We have identified ongoing difficulties on the payment processing.
Payment links are sent and are functional for the first 15 minutes. After that, they are abandoned.
An investigation is in progress.

IT

Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti.
I link di pagamento vengono inviati e funzionano per i primi 15 minuti. Dopodiché, vengono abbandonati.
L'incidente è in fase di analisi.

Latest PayPlug outages

Incident de reversement / Settlement incident / Incidente di versamento - 16 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 30 days ago

EXTERNE - Dysfonctionnements en cours concernant l'authentification 3-D Secure - about 1 month ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 1 month ago

Portail Payplug - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook