Outage in PayRetailers
PSE - critical outage
Resolved MajorIncident Report
We would like to inform you that we have identified a severe disruption on PSE deposits.
Our team is actively investigating the issue and working to resolve it as quickly as possible.
We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved. Apologies for the inconveniences!
Components affected
PayRetailers Colombia - PSEOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/09/2025 07:39PM
This incident has been resolved.
MONITORING
8 days ago - at 10/09/2025 06:13PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 10/09/2025 05:55PM
We would like to inform you that we have identified a severe disruption on PSE deposits.
Our team is actively investigating the issue and working to resolve it as quickly as possible.
We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved. Apologies for the inconveniences!
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