Outage in PayRetailers
Back Office is undergoing performance issues
Resolved MajorIncident Report
We would like to inform you about an ongoing incident with our Back Office. Our team is actively investigating the issue and working to resolve it as quickly as possible.
At this time, users may experience difficulties accessing the platform or generating reports.
We will keep you updated on the progress of the resolution and notify you as soon as the issue has been fully resolved.
Thank you for your understanding.
Components affected
PayRetailers Merchant PortalOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/15/2025 12:47PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 10/15/2025 10:38AM
We would like to inform you about an ongoing incident with our Back Office. Our team is actively investigating the issue and working to resolve it as quickly as possible.
At this time, users may experience difficulties accessing the platform or generating reports.
We will keep you updated on the progress of the resolution and notify you as soon as the issue has been fully resolved.
Thank you for your understanding.
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