Outage in PayRetailers
Kenya - MPESA - Critical Outage
Major
October 15, 2025 - Started 3 days ago
Official incident page
Official incident page
Incident Report
We would like to inform you that we have identified a severe disruption on MPESA deposits.
Our team is actively investigating the issue and working to resolve it as quickly as possible.
We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 10/16/2025 07:48PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 10/15/2025 01:24PM
We would like to inform you that we have identified a severe disruption on MPESA deposits.
Our team is actively investigating the issue and working to resolve it as quickly as possible.
We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
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