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Outage in Paysafe

Service Disruption - QR Code Partner

Resolved Minor
May 11, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Paysafe's QR code partners experienced service degradation for 1.4 hours, affecting QR code payment processing capabilities. The company implemented mitigation measures by rerouting traffic to an alternate solution while working on a fix. The issue was resolved when the primary QR code partner restored their services and traffic was successfully switched back to the main provider.

Please be advised that our QR code partners are currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0306423 Versión en Español Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información. MIM Paysafe
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 05/11/2026 02:23AM

Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306423

IDENTIFIED 9 days ago - at 05/11/2026 01:36AM

We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306423

Versión en Español

Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

IDENTIFIED 9 days ago - at 05/11/2026 01:29AM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 05/11/2026 12:59AM

Please be advised that our QR code partners are currently experiencing service degradation.

Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306423

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.

Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

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