Outage in PayU Latam

Problems with confirmation of PayU transactions

Resolved Minor
January 19, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Customer, We are experiencing problems with confirmations and sending confirmation notifications for some of our transactions. A subset of our customers may be experiencing issues with sending notifications, we apologize for any inconvenience this may be causing. Cordially, Customer Service PayU.
Components affected
PayU Latam PayU Reports API
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/19/2023 08:03PM

Dear customer,

The system is operating normally now.

Sincerely,
Customer Service PayU.

INVESTIGATING almost 2 years ago - at 01/19/2023 03:38PM

Dear Customer,

We are experiencing problems with confirmations and sending confirmation notifications for some of our transactions.
A subset of our customers may be experiencing issues with sending notifications, we apologize for any inconvenience this may be causing.

Cordially,
Customer Service PayU.

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