Outage in PDQ

Connect Custom Scans are delayed about an hour

Resolved Minor

October 01, 2025 - Started 29 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

PDQ Device Scans

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 10/01/2025 05:35PM

This incident has been resolved.

MONITORING 29 days ago - at 10/01/2025 05:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 29 days ago - at 10/01/2025 04:27PM

We are currently investigating this issue.

Latest PDQ outages

SmartDeploy console/web login unavailable due to Azure outage - about 24 hours ago

Custom scans are delayed - 1 day ago

Connect Web Admin is unavailable or unreachable - 7 days ago

Connect scans are currently delayed - 8 days ago

Due to AWS issues some users are reporting issues related to TOTP and MFA - 10 days ago

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