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Outage in PDQ

Connect devices list not fully loading in some instances

Resolved Minor
November 14, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating reports today where a customer has clicked on the All Devices page and the list only partially loads.
Components affected
PDQ Reports PDQ Device Scans

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/14/2025 11:15PM

This is fixed. Any customer still seeing the wrong number of devices on the All Devices page should simply refresh the browser page.

IDENTIFIED 5 months ago - at 11/14/2025 09:44PM

Correction to earlier post - no issues have been reported with the reporting page.

IDENTIFIED 5 months ago - at 11/14/2025 09:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 11/14/2025 09:33PM

We're investigating reports today where a customer has clicked on the All Devices page and the list only partially loads.

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