Outage in PDQ

SimpleMDM - Intermittent 403 errors

Resolved Minor

February 16, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Customers report intermittently seeing 403 errors when attempting to make changes via UI or API. Currently it does not appear to be affecting all customers or actions. We are investigating.

Components affected

PDQ App Licensing and Distribution PDQ Configuration Profile Distribution

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 02/16/2026 11:11PM

This incident has been resolved.

MONITORING 5 days ago - at 02/16/2026 10:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 02/16/2026 09:39PM

Customers report intermittently seeing 403 errors when attempting to make changes via UI or API. Currently it does not appear to be affecting all customers or actions. We are investigating.

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