Outage in PDQ
Connect Software Tab missing some data from software scans
Resolved MinorIncident Report
Summary AI Generated
PDQ's Connect Software Tab experienced missing data from software scans, affecting the Device Scans component for 13.7 hours. A fix was implemented and deployed, with some data remaining stale during the monitoring period. The incident was fully resolved with all software scan data restored.
The issue has been identified and a fix is being implemented.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 03/25/2026 06:21AM
This incident has been resolved.
MONITORING
1 day ago - at 03/24/2026 08:41PM
A fix has been implemented, we are monitoring the results, some data may be stale for the next few hours, and we will be working on fixing the data.
IDENTIFIED
1 day ago - at 03/24/2026 04:47PM
The issue has been identified and a fix is being implemented.
Latest PDQ outages
SimpleMDM: Apple Business Manager Device Assignment Sync (DEP sync) experiencing significant delays for manual syncs - 12 days ago
Connect Scans are delayed - 12 days ago
SimpleMDM: Application Performance Degradation - 13 days ago
Connect Scans are backed up, deployments delayed - 14 days ago
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