Outage in Pendo

Dashboard, Visitor Reports, and Similar Data Sources May Temporarily Appear as Zero

Resolved Minor
July 21, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of a current issue where certain reports are returning 0 values in app.pendo.io. Note: data collection has not been impacted.
Components affected
Pendo UI Pendo Data Processing

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/21/2023 08:34PM

The incident has been resolved. Reports across Pendo should be working as expected. Data collection was not impacted by this incident, so no data should be missing from reports or dashboards.

INVESTIGATING over 2 years ago - at 07/21/2023 06:58PM

We are aware of a current issue where certain reports are returning 0 values in app.pendo.io. Note: data collection has not been impacted.

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