Outage in Pendo
Action Required Regarding Pendo Mobile SDK 3.7.0.9285 and App Store Submissions
Resolved MajorIncident Report
We have identified an issue with our latest Pendo mobile SDK version 3.7.0.9285 for iOS that will cause applications to be rejected upon submission to Apple's App Store.
Our team has identified the issue and is working diligently to fix it.
To resolve this issue, we are preparing a new version of the Pendo mobile SDK, version 3.7.0.9334. We expect to release this new version by the end of the business day (EOD EST) today, May 7, 2025.
Guidelines:
* If you must submit an update before SDK version 3.7.0.9334 is released (expected EOD EST today), use SDK version 3.6.0 instead.
* If possible, wait for SDK 3.7.0.9334 and upgrade to it before submitting.
* If your app with SDK 3.7.0.9285 is in review or was rejected, resubmit using either SDK 3.6.0 or wait for 3.7.0.9334.
Note: This issue only affects App Store submissions; SDK 3.7.0.9285 is otherwise fully functional.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/07/2025 10:53AM
Hotfix released:
iOS Native SDK 3.7.0.9334 released and verified
Maui plugin 3.7.0.9335 released and verified
Xamarin Forms plugin 3.7.0.9335 released and verified
IDENTIFIED
12 months ago - at 05/07/2025 09:12AM
We have identified an issue with our latest Pendo mobile SDK version 3.7.0.9285 for iOS that will cause applications to be rejected upon submission to Apple's App Store.
Our team has identified the issue and is working diligently to fix it.
To resolve this issue, we are preparing a new version of the Pendo mobile SDK, version 3.7.0.9334. We expect to release this new version by the end of the business day (EOD EST) today, May 7, 2025.
Guidelines:
* If you must submit an update before SDK version 3.7.0.9334 is released (expected EOD EST today), use SDK version 3.6.0 instead.
* If possible, wait for SDK 3.7.0.9334 and upgrade to it before submitting.
* If your app with SDK 3.7.0.9285 is in review or was rejected, resubmit using either SDK 3.6.0 or wait for 3.7.0.9334.
Note: This issue only affects App Store submissions; SDK 3.7.0.9285 is otherwise fully functional.
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