Outage in Pendo
Pendo Chatbot not operational in the Resource Center
Resolved Major
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Outage Details
On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Resource Center and customers were not able to open support tickets in Pendo.
If you are attempting to open a support ticket, you can do so through the support form here:
https://support.pendo.io/hc/en-us/requests/new?tf_11000346850203=knowledgebaseHelpArticle
Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/19/2025 10:51AM
This incident has been resolved.
INVESTIGATING
13 days ago - at 05/19/2025 09:54AM
On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Resource Center and customers were not able to open support tickets in Pendo.
If you are attempting to open a support ticket, you can do so through the support form here:
https://support.pendo.io/hc/en-us/requests/new?tf_11000346850203=knowledgebaseHelpArticle
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