Outage in Pendo
Pendo Chatbot not operational in the Resource Center
Resolved MajorIncident Report
On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Resource Center and customers were not able to open support tickets in Pendo.
If you are attempting to open a support ticket, you can do so through the support form here:
https://support.pendo.io/hc/en-us/requests/new?tf_11000346850203=knowledgebaseHelpArticle
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/19/2025 10:51AM
This incident has been resolved.
INVESTIGATING
11 months ago - at 05/19/2025 09:54AM
On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Resource Center and customers were not able to open support tickets in Pendo.
If you are attempting to open a support ticket, you can do so through the support form here:
https://support.pendo.io/hc/en-us/requests/new?tf_11000346850203=knowledgebaseHelpArticle
Latest Pendo outages
Event Processing Delayed in US environment - 6 days ago
Issues with Editing Existing Segments - about 1 month ago
Send Update Shows No Recipients in Pendo Listen - about 1 month ago
Investigating Issues with Guides and Resource Center - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
