Outage in Pendo

Feedback Email Disabled in US Region

Resolved Major
May 31, 2025 - Started 3 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We are currently investigating an issue disabling Pendo Legacy Feedback Email. That outage is specific to our US Region.
Components affected
Pendo Feedback API
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/31/2025 02:31PM

After a period of monitoring, we consider this issue fully resolved

MONITORING 3 days ago - at 05/31/2025 03:21AM

We have identified the issue, re-enabled Pendo Legacy Feedback email, and are currently continuing to monitor the situation.

INVESTIGATING 3 days ago - at 05/31/2025 12:56AM

We are currently investigating an issue disabling Pendo Legacy Feedback Email. That outage is specific to our US Region.

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