Outage in Pendo

Feedback Email Disabled in US Region

Resolved Major
May 31, 2025 - Started 5 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently investigating an issue disabling Pendo Legacy Feedback Email. That outage is specific to our US Region.
Components affected
Pendo Feedback API

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/31/2025 02:31PM

After a period of monitoring, we consider this issue fully resolved

MONITORING 5 months ago - at 05/31/2025 03:21AM

We have identified the issue, re-enabled Pendo Legacy Feedback email, and are currently continuing to monitor the situation.

INVESTIGATING 5 months ago - at 05/31/2025 12:56AM

We are currently investigating an issue disabling Pendo Legacy Feedback Email. That outage is specific to our US Region.

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