Outage in UKG

[EU] Latencies on the request assignments of the Request Manager application

Resolved Minor
August 29, 2023 - Started over 1 year ago - Lasted 3 days
Official incident page

Need to monitor UKG outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UKG, and never miss an outage again.
Start Free Trial

Outage Details

(European servers only) We are experiencing a slowdown in the assignment of requests in the Request Manager application. Our teams are currently investigating the problem to determine its cause and correct it.
Components affected
UKG Request Manager
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/01/2023 12:57PM

A fix has been implemented yesterday at 20:10 UTC. We have not observed anymore latencies since then. Therefore, we consider this incident as solved. We apologize for the inconvenience.

IDENTIFIED over 1 year ago - at 08/30/2023 09:31AM

We have identified the source of the problem and are currently developing a fix.

INVESTIGATING over 1 year ago - at 08/29/2023 10:40AM

(European servers only)
We are experiencing a slowdown in the assignment of requests in the Request Manager application. Our teams are currently investigating the problem to determine its cause and correct it.

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook