Outage in UKG

[EU] Impossible to invite employees to PeopleAssist and password reset issues // Impossible d'inviter les employés à PeopleAssist et problèmes lors de la réinitialisation de mots de passe

Resolved Minor
September 18, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have noticed an increase in password reset errors since this morning. Our teams are currently investigating the problem to determine its cause and correct it. Nous avons constaté une augmentation des erreurs de réinitialisation de mot de passe depuis ce matin. Nos équipes travaillent actuellement sur ce problème afin d'en déterminer la cause et de le corriger.
Components affected
UKG Request Manager UKG Document Manager Core
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/18/2023 01:23PM

We are no longer seeing errors since the fix was deployed at 12:58 UTC. This incident is considered closed. We apologize for the inconvenience caused

//

Nous ne constatons plus d'erreurs depuis le déploiement du correctif à 12:58 UTC. Cet incident est considéré comme terminé. Nous vous prions de nous excuser pour la gène occasionnée

INVESTIGATING over 1 year ago - at 09/18/2023 12:37PM

We have noticed an increase in password reset errors since this morning. Our teams are currently investigating the problem to determine its cause and correct it.


Nous avons constaté une augmentation des erreurs de réinitialisation de mot de passe depuis ce matin. Nos équipes travaillent actuellement sur ce problème afin d'en déterminer la cause et de le corriger.

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