Outage in UKG

[US] Single Sign On connection issues when connecting to HRSD through UKG Pro

Resolved Minor
October 04, 2023 - Started over 1 year ago - Lasted 38 minutes
Official incident page

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Outage Details

We are currently investigating an issue when attempting to connect to HRSD when going through UKG Pro single sign on. Only customers hosted within the United States and with both UKG Pro and UKG HRSD components are impacted.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/04/2023 04:00PM

This incident occurred between 11:42 UTC and 13:48 UTC and is now resolved.

Some customers could encounter this issue when attempting to log into UKG HRSD and would get redirected to an unexpected single sign on page instead.

We thank you for your patience and apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 10/04/2023 03:29PM

We are currently investigating an issue when attempting to connect to HRSD when going through UKG Pro single sign on.
Only customers hosted within the United States and with both UKG Pro and UKG HRSD components are impacted.

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