Outage in Persona

Elevated error rates

Resolved Minor
October 24, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We’re currently investigating elevated error rates and response times with creating inquiries, verifications, and workflow runs. We’ll post an update soon.
Components affected
Persona API Persona Workflows

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/24/2022 10:53PM

Between 20:44 and 21:30 UTC, we saw intermittent errors and connectivity issues impacting creation of some inquiries, verifications, and workflows. We have applied a fix for this issue and have seen success rates return to normal. We will continue to monitor error rates to ensure that this issue is resolved.

INVESTIGATING about 3 years ago - at 10/24/2022 09:22PM

We’re currently investigating elevated error rates and response times with creating inquiries, verifications, and workflow runs. We’ll post an update soon.

INVESTIGATING about 3 years ago - at 10/24/2022 09:20PM

We’re currently investigating elevated error rates and response times with creating inquiries, verifications, and workflow runs. We’ll post an update soon.

Latest Persona outages

Increased Latency - 3 days ago
Degraded Performance in APAC - about 1 month ago

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