Outage in Persona
SMS texts not going through for non-US phone numbers
Resolved Minor
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Outage Details
SMS texts that are used in one-time links for inquiry flow, phone number verifications, and 2FA for Dashboard users are failing to be delivered to non-US phone numbers. We are working on a fix for the issue.
Components affected
Persona Web SDK Persona iOS SDK Persona Android SDK Persona API Persona DashboardLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/05/2022 01:50AM
This incident has been resolved.
IDENTIFIED
over 2 years ago - at 12/04/2022 11:11PM
SMS texts that are used in one-time links for inquiry flow, phone number verifications, and 2FA for Dashboard users are failing to be delivered to non-US phone numbers. We are working on a fix for the issue.
Latest Persona outages
Increased Latency for Workflows Processing - 6 days ago
Increased latency - 8 days ago
Elevated Response Times - 15 days ago
Issues with inquiries - 24 days ago
Business Verifications increasing latency in workflows - about 1 month ago
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