Outage in Persona
SMS texts not going through for non-US phone numbers
Resolved MinorIncident Report
SMS texts that are used in one-time links for inquiry flow, phone number verifications, and 2FA for Dashboard users are failing to be delivered to non-US phone numbers. We are working on a fix for the issue.
Components affected
Persona Web SDK Persona iOS SDK Persona Android SDK Persona API Persona DashboardTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 12/05/2022 01:50AM
This incident has been resolved.
IDENTIFIED
over 3 years ago - at 12/04/2022 11:11PM
SMS texts that are used in one-time links for inquiry flow, phone number verifications, and 2FA for Dashboard users are failing to be delivered to non-US phone numbers. We are working on a fix for the issue.
Latest Persona outages
Elevated External API Errors - 13 days ago
Degraded Performance for Verifications - about 1 month ago
Increased latency - about 2 months ago
We are investigating an issue on our platform - about 2 months ago
Elevated workflow latency - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
