Outage in Persona
Degraded Government ID and Selfie verification performance
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
All ongoing impact has been resolved and the system is fully operational again.
We are continuing to work on a fix for this issue.
Impact has been mitigated and limited to one Verification check. End users are no longer seeing degraded performance. Organizations may see issues with particular submissions.
We are continuing to investigate this issue.
We are currently investigating an ongoing incident where some Gov ID and Selfie verification are getting cancelled. We are actively working on getting this into a steady state before assessing customer impact.
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