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Outage in Persona

Intermittent Increased Rate of Cancellations on Database Verifications

Resolved Minor
June 08, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an issue with an underlying Database source resulting in higher rates of cancellations for Database verifications and inability to run Profile Reports.
Components affected
Persona Reports

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/08/2023 08:07PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/08/2023 08:06PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 06/08/2023 07:55PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 06/08/2023 07:54PM

We are stable and working to restore full functionality.

IDENTIFIED over 2 years ago - at 06/08/2023 07:54PM

We are experiencing an issue with an underlying Database source resulting in higher rates of cancellations for Database verifications and inability to run Profile Reports.

Latest Persona outages

Tagging System Errors - 4 days ago
Increased 500 errors - 19 days ago

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